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1.
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How much does Info-TV cost?
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To enjoy the benefits of Info-TV, a monthly per screen system fee will apply, as well as a monthly equipment lease fee, where applicable. Please contact HCN at 866-558-0550, fax or email HCN for a system quote.
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2.
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Can the Info-TV program content be shown in different languages?
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Yes. The programming is available in most languages and Networks may target different language formats to different sites in their Network
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3.
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After the contract period, will the client own the equipment provided with Chiro-TV?
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Yes, after the lease-to-own contract has been completed and paid for, the monitor, computer and editing tool are yours to use forever at no further costs. HCN will continue to maintain the system and provide program updates and editing templates for a low monthly fee.
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4.
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Will our staff need to be trained on system maintenance?
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No, all network functions are controlled remotely from our Monitoring Centre and in a rare case of malfunction, a technician will be immediately dispatched.
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5.
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Will our staff receive training on the ‘Editing Tool’, to create our own custom messaging?
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Yes. An Info-TV consultant will thoroughly train your staff on the use of the editor, supported by the Info-TV toll-free service number. New editor templates will be made available at regular intervals (generally every one to two months).
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6.
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If we feel that a certain segment of the program is not appropriate, what should we do?
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Call the Info-TV 1-800 number and the segment in question will be deleted from your screen within a 24 hours of your call.
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7.
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How often will programming change?
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Info-TV programming will change according to the service contract signed with the client. Additionally, significant portions of the program can be changed in real time by the client using the 'Editing Tool'.
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8.
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Will Info-TV interfere with the normal functions of my office?
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No. All telephone lines and cabling will be professionally installed and completely separate from your office networks.
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9.
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Will I need to pay for the Info-TV Internet telephone line/charges?
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No. Your monthly service fee includes all communications costs.
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10.
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If we wish, can we recruit our own TV advertisers?
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Yes. Interested advertisers may participate in the Info-TV program, with advertising revenue shared between the Client and HCN.
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11.
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How do I order, or find out more about Info-TV?
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To order, contact HCN at 866-558-0550, or fax or email HCN.
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