|
1.
|
What are the principal benefits of PatientDirect TV?
|
|
|
Consider these:
- PatientDirect TV programming will educate and entertain your patients, as well as minimize the potential annoyance and irritation of waiting for extended periods unexpectedly.
- PatientDirect TV programming is offered at no cost to the host provider.
- PatientDirect TV offers each host complementary space on the patientDirect TV program loop, which will serve as a means to communicate office policy or to promote information and/or services to their patients. Hosts may also take advantage of PatientDirect TV to market their products and services across the PatientDirect TV network.
- Host physicians are listed on the “find a physician” section of the healthycanadian.com website.
|
 |
|
2.
|
What PatientDirect TV Components Get Installed in my Office?
|
|
|
The components are comprised of a free-standing or mounted television monitor and a server-appliance (a PC computer). HCN component installers will locate the components in a strategic but unobtrusive location, as per the agreement with each host. Additionally, participating offices will be hooked-up to an Internet line and provided with local area network wiring as required.
|
|
|
3.
|
Will my staff need to be trained on operating the TV network/software?
|
|
|
No, all network functions are controlled remotely from our Monitoring Centre and, in the rare case of a malfunction, a technician will be immediately dispatched.
|
|
|
4.
|
How often will programming change?
|
|
|
|
|
|
5.
|
How do I Insert my Own Content on the PatientDirect TV Program Loop?
|
|
|
Call or email HCN, outlining the content you wish to have inserted onto the program. HCN will create messages to your specification, with mock-up approved by you prior to going to air.
|
|
|
6.
|
If I feel that a certain segment of the program is not appropriate, what should I do?
|
|
|
Call the HCN 1-866 number and the segment in question will be deleted from your screen within a short period of time.
|
|
|
7.
|
Will I be advised of future programming?
|
|
|
Yes. Programming is generally changed every month and a program schedule will be sent to you and your clinic colleagues in advance.
|
|
|
8.
|
Will the PatientDirect Network interfere with the normal functions of my office?
|
|
|
No. PatientDirect TV operates without audio, and all telephone lines and cabling will be professionally installed and completely separate from you office networks.
|
|
|
9.
|
Will I need to pay for the PatientDirect telephone line?
|
|
|
Absolutely not! All installation costs and monthly communication fees are paid for by HCN.
|
|
|
10.
|
How do I Order PatientDirect TV?
|
|
|
Healthcare providers who wish to have PatientDirect TV in their waiting areas are asked to call HCN at 866-558-0550, fax or email HCN; after an initial interview, a HCN sales consultant will visit their location, in order to review their programming requirements and choose the best locations for the site components. A convenient installation date is then arranged with the healthcare provider.
|
|
